Invoice redirection fraud costs Australian businesses over $100M per year. Voice Verify calls the supplier's registered number, captures a live verbal confirmation, and gives you a transcript on file — before you transfer a cent.
Hi there,
Please note our bank details have changed. All future payments should be directed to:
BSB: 062-000 Account: 1234 5678
Account name: Acme Plumbing Services
Please update your records and confirm receipt.
Thanks,
Sarah — Accounts Receivable
You update records and pay. Three weeks later your supplier chases the unpaid invoice. The email came from a fraudster who spoofed their domain.
Gumshoe calls the registered number, a live person confirms — or doesn't. You have a transcript. You know before you pay.
Gumshoe pulls the entity name and looks up the registered phone number from the ABR — not the one in the email.
We check whether the phone number in your records matches what Google Places shows for their business — flagging any mismatch before we dial.
Gumshoe places a recorded call and asks the person who answers to confirm their identity and authorisation. The call is scheduled for when they're open.
Our AI model analyses the transcript — detecting voicemail, business name mismatches, and whether the person was authorised to confirm. You get a PASS / WARN / FAIL verdict and a full transcript on file.
Compares the number you have on file against what Google Places shows for that ABN — catches substituted numbers before the call.
Reads Google Places opening hours and schedules the call when they're open — no wasted dials to a closed office.
Extracts the exact business name the person answers with — catches "Good morning, Eastern Plumbing" when you're calling Acme.
AI identifies when the call hits voicemail rather than a live person — flags as WARN and suggests rescheduling rather than returning a false PASS.
AI parses whether the person who answered confirmed they are authorised to speak on behalf of the business — not just that someone picked up.
Complete call transcript stored against the verification case — downloadable in your full Due Diligence Certificate as an audit trail.
One credit per Voice Verify call, whether it's a PASS, WARN, or FAIL. No subscription required — buy credits as you need them. Bundled on Individual and Enterprise plans.
Before updating a supplier's bank details, run a Voice Verify. Takes 2 minutes. Costs $2. Protects thousands.
Add Voice Verify to your client onboarding and supplier change workflow. Demonstrate due diligence to clients and reduce liability exposure.
Verify new suppliers as part of procurement due diligence. Voice Verify is one of seven checks in a full Gumshoe supplier verification.
When a subcontractor or service provider emails new payment details, confirm it's really them before you update your records.
Run a Voice Verify on any Australian business — ABN required. First standard check is free.
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